Warranty Service

 The builder is the warrantor of their homes and ProHome manages, documents and tracks all aspects of the customer interaction once settlement has occurred. Our system consists of performing a detailed new home orientation, 30 day and 11 month warranty walks, 24/7 emergency management, and tracking and scheduling warranty repairs with homeowners and the builder contractors while documenting every aspect in-between.

ProHome does not take over or replace the builder’s responsibility or change the contractors for the warranty for the service appointments.